Thursday , February 19, 2008

Opening Session

Keynote Address By
Y.B. Dato’ Seri S. Samy Vellu, Minister of Works, Malaysia

Keynote Speech:
Prospects for Professional Services Trade in the Multilateral Context
Dr. H.V. Singh, Deputy Director-General, World Trade Organization

Session 1

Towards a Globalized Services Economy – Preparing for Future Challenges
Paper Presented by:  Mr. Friedrich von Kirchbach
Director, Division of Product & Market Development,ITC

Globalization & Trends In Services Trade
Paper Presented by:  Mr. Aaditya Mattoo
Lead Economist, Development Group, World Bank

Session 2

Prerequisites for Exporting Health Services
Paper Presented by:  Professor J. Grant
Open University, Centre for Education in Medicine, UK

Migration Issues in Services Provision
Paper Presented by:  Dame Betty Kershaw, University of Sheffield, UK

Legal Challenges of Exporting Professional Services by Small States – The CARICOM Experience
Paper Presented by:  Ms. Allyson Francis,Caribbean

Exporting Professional Services in the Middle East and South Asia
Paper Presented by:  Mr. N.R. Krishna Kumar, Det Norske Veritas AS, India

Marketing of Services
Paper Presented by:  Ms. Doreen Conrad, ICT

Entering the Canadian Services Market
Paper Presented by:  Ms. Diane Girard, Trade in Services Specialist, TFO Canada

Wednesday, February 20, 2008

Session 3

Challenges to Competitiveness in Exporting Professional Services
Paper Presented by:  Ms. Estella Aryada, Commonwealth Secretariat (COMSEC)

Enhancing Competitiveness Through  Strategic Alliances
Paper Presented by:  Dr. Stylianos Mavromoustakos, Intercollege, Cyprus

Positioning to Export Education Services
Paper Presented by:  Dr. Wayne Sandiford,St. George’s University, Grenada

Exporting Business Services: An African Perspective
Paper Presented by:  Mr. Vidia C. Mooneegan, Ceridain Ltd, Mauritius

Competitiveness Issues: A Comparative Overview
Paper Presented by:  Mr. Mark Beresford,Kinetic Cubed, UK (http://www.kinetic3.co.uk/who_02b.html)

Supporting Trade in Professional Services
Paper Presented by:  Mr. Les Arany, President & Head Coach, Arany and Team Consulting, Canada

Support for the Services Sector Through SMIDEC
Paper Presented by:  Mr. Fozian Ismail,Small and Medium Industries Development Corporation (SMIDEC)

Session 4

Challenges in the Export of Services
Paper Presented by:  Y. Bhg. Dato’ Noharuddin Nordin
Chief Executive Officer, Malaysia External Trade Development Corporation (MATRADE)

Promoting Professional Services
Paper Presented by:  Mrs. Jeevani Siriwardhane, Sri Lanka Export Development Board (EDB)

Promoting Regional Services Exports
Paper Presented by:  Mr. Phillip Williams, Caribbean Export Development Agency

The Role of Private Sector Organizations
Paper Presented by:  Mr. Dave Kowlessar, Chairman, Coalition of Services (Caribbean)

Adapting Strategies to Promote Services Trade
Paper Presented by:  Ms. Diane Girard, Trade in Services Specialist, TFO Canada

Professional Services Exports: The View from Down Under
Paper Presented by:  Mr. Peter Kane,  Senior Trade Commissioner, AUSTRADE

1) Construction Professional Services

• Enhancing Global Competitiveness
  Paper Presented by:  Mr. David Mizan Hashim
  Chief Executive Officer, VERITAS Architects Sdn. Bhd.

• Engineering Consultancy: The Way Forward & Best Practices: Evolution or Extinction
  Paper Presented by:  Y. Bhg. Dato' Ir. Dr. Dennis Ganendra
  Director, Minconsult Sdn. Bhd.

2) Business Support Services (Legal and Financial)

• Enhancing Legal Services for Global Competitiveness
  Paper Presented by:  Mr. Mah Weng Kwai, Former President, Malaysian Bar Council

• Capturing Global Opportunities – Possible Strategic Options and Business Models
  Paper Presented by:  Mr. Nik Mohd Hasyudeen Yusoff, President, Malaysian Institute of Accountants

3) Health Services

• A Healthy Workforce for a Healthy Economy
  Paper Presented by:  Dr. Chong Su-Lin, Chief Executive Officer, Sunway Medical Centre

• Towards Excellence in Delivering Quality Services
  Paper Presented by:  Y. Bhg. Dato’ Dr. Jacob Thomas, Group Medical Advisor
  Subang Jaya Medical Centre & Sime Darby Group

• The Challenges Facing Global Competitiveness in Health & Recommendations to Introduce 1st World Medicine into Developing Nations
  Paper Presented by:  Professor Dr. Tan Hock Lim, Faculty of Medicine,National University of Malaysia (UKM)

4) Education Services

• MQA: Enhancing Quality and Accreditation
  Paper Presented by:  Mr. Balakrishnan Vassu, Head of Accreditation (Social Science Division),Malaysian Qualifications Agency (MQA)

• Cross Border Education – Challenges Ahead: A Malaysian Perspective
  Paper Presented by:  Y. Bhg. Dato’ Prof. Ansary Ahmad,Chief Executive Officer, Asia E- University

5) IT Enabled Services

• MSC Malaysia's Shared Services & Outsourcing
  Paper Presented by:  Y. Bhg. Dato’ Narayanan Kanan
  Senior Vice President, Industry Development DivisionMultimedia Development Corporation (MDeC)

• Enhancing Competitiveness in Creative Multimedia Content Industry
  Paper Presented by:  Dr. Nik Marzuki Nik Mohammad,Managing Director, VisualXtreme Sdn. Bhd.

• Globalizing ICT & Trade Services: The Way Forward
  Paper Presented by:  Mr. David Wong,Chairman, PIKOM/Outsourcing Malaysia

Key Issues in Developing Human Capital
Paper Presented by: Dr. Michael Davenport, UK

• Paper Presented by: Mr. David Rasquinha, EXIM Bank, India
   
• Paper Presented by:  Mr. Resham Singh,     Assistant Vice President, Head of Export Finance Department, EXIM Bank, Malaysia